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Frequently Asked Questions
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Aquatic Center
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No, at this time the Aquatic Center is not open and still under construction. As the building progresses and an opening date is known, we will post it. |
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Anyone can use the facility, there is a fee for everyone. This fee depends on the whether you purchase a day pass, 12 visits, or a membership, as well as, if you are a Town resident or not. |
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Yes, we will be accepting applications for volunteers closer to opening. Feel free to contact Scott Bennett at 540-382-6128 ext.183 for more information. |
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We have three pools available at the Christiansburg Aquatic Center. 1 competition pool
1 leisure pool
1 warm-water therapy pool |
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The competition pool is 50 meters long and 25 yards wide. The leisure pool is 20 yards. |
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The spring boards are 1 meter (3.28 ft) and 3 meter (9.84 ft). The platforms are 5 meters (16.4 ft), 7.5 meters (24.6 ft), and 10 meters (32.8 ft). |
Building Inspections
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The Virginia Uniform Statewide Building Code 2006 Edition which is the 2006 ICC Family of Codes with Virginia amendments and the 2005 National Electric Code. |
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24" to bottom of footer from finish grade. |
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Yes, but you must sign an affidavit by state law. |
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Yes, you can pick up a deck guideline booklet at the Town Hall Building Department. |
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Yes, if the meter base and breaker panel box are NOT back to back. |
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Yes and they must be a minimum of 6' apart and the ground wire continuous. |
Engineering
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The current fee is $2000 per connection for Town residents and $3000 per connection for non-residents. |
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The current fee is $2000 per connection for Town residents plus $5 per linear foot of lot frontage of the lot being served. and $3000 per connection for non-residents. |
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Town code may require you to connect to public sewer. Contact the Town of Christiansburg Engineering Department at (540) 382-6120. |
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The Town can pick these items up throughout the year by billing the customer $25 per load plus the land fill tipping fee. However, the Town picks up such items twice yearly, between the first and third Saturday during April and October, and at no charge for Town residents only. |
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Yes, spring and fall cleanup is open to all Town residents. |
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The Town offers residents a pool meter which counts the number of gallons used to fill your pool, and that quantity will be deducted from the sewer portion of your bill upon return. Please contact Tracy Eyler in the Engineering Department at 382-6120 Ext. 129 and schedule to pick up a pool meter. Meters are available for a 72-hour loan period with a $25 deposit that will be refunded if returned on-time and in working order. |
Human Resources
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To the extent possible, the Town of Christiansburg utilizes pre-selection committees that review applications independently to formulate a short list from which to gather applicants for interview. Due to the number of applications received and other factors, some positions may take longer to fill, and as such, a longer time to contact candidates. |
Parks and Recreation
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If you are a Town resident, you must provide two proofs of residency. One must be a valid driver's license (or DMV ID card); the second may be a voter registration card, real estate property tax receipt, current lease of property matching the address on DMV ID, or utility bill. We do not accept insurance information, cell phone bills, pay stubs, W-2 or any other information that is not from the DMV or paid on the property. If you are not a town resident, but own a business in Christiansburg, you must provide a real estate property tax ticket showing that you own the property the business is located at; or provide a valid business license, a lease showing the office space is inside town limits, and a utility bill (the address on all three documents must match). Persons who do not live, own property, or own a business within Christiansburg town limits, may purchase a membership. For current membership rate information, please call Michelle Trussell at 382-2349.
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At this time, we only accept checks and exact change. |
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No. In order to register for a class or program, you must fill out a registration form and pay the registration fee. |
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Yes, strollers will be permitted on the track Monday - Friday from
10:00 a.m.-2:00 p.m. Strollers are only allowed on the inside lane of the track. |
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If Montgomery County Public Schools are closed due to inclement weather, the Christiansburg Recreation Center will not open until 8:00 a.m. and all scheduled programs will be cancelled.
If Montgomery County Public Schools are delayed in the morning due to inclement weather, all programs before 12:00 noon will be cancelled.
If Montgomery County Public Schools are released early due to inclement weather, all programs after 12:00 noon will be cancelled. |
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You must be 17 years or older to enter the fitness rooms unrestricted.
Anyone between the ages of 13-16 years old wishing to use the fitness rooms must have a parental permission form on file at the Christiansburg Recreation Center and must participate in a one time basic instruction course with a Christiansburg Recreation Center Supervisor to become familiar with the equipment and its proper use. |
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We provide racquetballs and goggles that can be checked out at the Recreation Supervisor and Equipment Station. Players must provide their own racquets. |
Public Works
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Fall clean up is scheduled for the first Saturday through the third Saturday in October. More... |
Treasury
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Personal property and real estate tax statements are mailed out by November 1st and are due December 5th. Town taxes are billed annually. |
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Yes. When you live within the town limits of Christiansburg you are taxed from both town and county. |
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We get all of our tax information from Montgomery County Commissioner of Revenue's Office. The Town Treasurer has no authority to make any assessments or adjustments. If you have questions concerning the assessment or information on your tax bill, please contact the Commissioner of Revenue's office at (540) 382-5710. |
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If you lived in the Town of Christiansburg January 1st of that tax year, you will be charged taxes for the full year. If you moved before January 1st of that tax year, please call the Montgomery County Commissioner of Revenue's Office at (540) 382-5710. |
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Yes. A 10% penalty will be charged (based on the tax amount) if not paid by December 5th. Interest will be charged at the rate of 10% per year beginning January 1 of the following year. Once your personal property taxes become 60 days past due they are subject to an additional $30.00 penalty fee and restrictions on your records at the Department of Motor Vehicles. |
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The Town of Christiansburg used to have Town decals/stickers that you purchased every year to go on your winshield. We no longer have those decal/stickers but now charge a "Motor Vehicle Licensing Fee" for every vehicle that you own in the town limits. This fee of $27.50 is charged along with your personal property taxes for each of your vehicles. If you traded in one vehicle for another the fee will transfer to the new vehicle. If you purchase an additional vehicle not showing on your tax bill, you will need to bring the registration in and pay that fee to the Town Hall. |
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You have thirty days to change your address and information at the Department of Motor Vehicles once you move. It's important to change your address on your driver's license and your vehicle registration to show that you are now in the Town of Christiansburg. Once you have your new registration please bring them to the Treasurer's Office at the Town Hall. There is a Motor Vehicle Licesning Fee of $27.50 for each vehicle you own. Once you have lived in the Town on January 1, you will be taxed for your vehicles. This motor vehicle licensing fee will be charged along with your taxes. |
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The Town of Christiansburg only sends out one tax bill. If you are receiving a bill for real estate taxes, that means we are NOT billing your mortgage company. You should forward that bill on to your mortgage company so they can pay from that statement. |
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New customers will need to come to the Treasury Office at the Town Hall located at 100 E. Main St. to fill out an application for service. You will need to bring a valid picture ID or driver's license. Expired driver license's are not accepted. The Town also requires a $50.00 deposit. If same day service is needed, please be at the Town Hall by 3:00 PM. |
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A customer's bill depends on their water usage. A minimum water/sewer/garbage bill is $65.00 for 4,000 gallons or less used over a 60-day period ($13.00 water, $22.00 sewere, $30.00 for garbage pickup). Utility service is billed on a bi-monthly basis. |
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Currently the Town can only accept payment by cash, check or money order. You can set up payment if you access your personal bank account by Internet and have a bill pay option through your bank. It is very important that you use your correct 12 digit account number listed on your utility statement or the PID number listed on your tax statement to assure proper application of your payment. |
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Normal business hours are 8:00 AM to 5:00 PM, Moday through Friday. |
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Please call the Town office at (540) 382-9519. Additionally, if your garbage pickup day is on a Town observed holiday, your garbage will be picked up on the next business day. |
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We do not offer curbside recycling; however, we do have recycling drop-off sites. Please call the Town Hall for a list of locations. |
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The utility bills are always due on the 25th of the billing month. The only exception is if the 25th falls on a weekend or observed holiday, we will accept payment the next business day without penaly. |
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1. Have you paid your utility bill? If you did not pay your bill by the due date, you should have received a reminder. If you bill is not paid by the 10th of the following month, a day is scheduled to disconnect current service for non-payment. If this is your case, the unpaid balance (including penalty) plus a restore fee in the amount of $25.00 must be paid to have services reconnected. 2. If the weather is very cold for several days, you could have frozen water lines. Please call the Town Hall and we can check if the water is frozen at the meter. 3. Sometimes the Town has to work on the main water lines and will disconnect water to a section of residences. Please call the Town Hall to see if we are working on or near your street. |
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If payment is not received or postmarked by the due date, a 10% penalty is added to the bill the next day. Bills are mailed from an outsourced printing company in Lynchburg, VA. If you do not receive your bill within the first week of the billing month, please call the Town Hall for your current balance due. We are not responsible for mail delivery. Please contact your local post office. |
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We understand that there are times when a customer has financial difficulty. We accept pledges from several community agencies and churches. We also offer a "one-time only" hardship payment plan. The account holder will need to apply at the Treasurer's Office for this option. |
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Water usage is dependent on several factors. Summer usage is usually higher due to watering lawns and gardens, washing cars, and filling pools. Extra people staying in the residence will also contribute to more water usage (more laundry, toilet/shower usage, etc.). The most common problem is the toilet flush valve. To check for a toilet leak, follow the directions below: 1. Flush the toilet and allow the tank to refill.
2. Once the tank is full, turn off the intake valve under the toilet so no more water comes in.
3. Make a pencil mark at the water level inside the tank (not the bowl).
4. Let the toilet sit all day (if you are gone during the day) or overnight. Make sure the toilet is not used during that time.
5. After that period of time, check the water level in the tank. If the water level has dropped below the pencil mark, there is a leak at the flapper seal at the bottom of the tank and it will need to be replaced. If you have more than one toilet in the residence, you can do the check on all the toilets but one, leaving it free for use, and then check the one after all the others have been checked. Should you find a leak, do make arrangements for repair as soon as possible. Keep your receipts or invoices as we will need a copy for our records. Contact the Town Hall at (540) 382-9519 to notify us of your leak and/or repair. |
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The Town offers residents a pool meter which counts the number of gallons used to fill your pool, and that quantity will be deducted from the sewer portion of your bill upon return. Please contact Tracy Eyler in the Engineering Department at 382-6120 Ext. 129 and schedule to pick up a pool meter. Meters are available for a 72-hour loan period with a $25 deposit that will be refunded if returned on-time and in working order. |
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