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Water Meter Upgrades
Current Progress

Water meter installation is currently 99% complete.

For more information about this project, please contact Jessie Nester at or (540) 382-6120 ext. 1121. 

*Some residents may have noticed antennas placed in locations around town. These water meter repeaters are part of the radio infrastructure for the new water meters.*

Water Meter Upgrades

The Town of Christiansburg began upgrading its water meters in 2015.

The new system will provide a communications network that fully automates the meter reading process. Transceivers on the water meters gather and pass data to area gateways, which collect and upload water usage data. These upgrades are expected to reap a variety of benefits, including more efficient use of Town staff, monthly billing for our citizens, and online monitoring of water usage.   

Crews read current water meters. Currently, Town crews manually read each water meter. 
This method takes time, as town staff must visit each meter
and then enter each reading. The new water meters will have 
the ability to transmit readings almost immediately, meaning
that usage can be closely tracked and leaks and water
outages can be identified more quickly. 
                                                                                          
The new technology will also alleviate reading delays during inclement weather, as well as contribute to the safety and efficiency of Town crews. Because the meters are able to “talk” to one another, reading levels can be transmitted to Town staff even if the meter is buried under snow. 

Installation of the new meters is expected to take nine months. During this time, water usage will be reported and billed for as usual.

Following project completion, the upgrades will eventually mean changes to the Town’s billing process. Instead of billing customers every other month, we will be able to bill customers monthly. This will eliminate delays in billing for usage. Once implemented, customers will also be able to access their daily and hourly water usage online.