Town Hall & Other Facility Operations

The Town of Christiansburg is reopening facilities to the public on Monday, June 15, after several months of government facilities being closed due to COVID-19 (coronavirus) precautions.

Christiansburg Town Hall will reopen with social distancing in place and face coverings required for entry, per Commonwealth of Virginia Executive Order 63. While the public is welcome in Town Hall starting on June 15, citizens are strongly encouraged to continue using online services when possible. Please see the information below on how to conduct business virtually with Town departments. 

The Christiansburg Recreation Center and the Christiansburg Aquatic Center will also reopen on June 15, with adjusted hours and operations and by appointment only. 

Aquatics

Aquatic Center Phone: 540-381- POOL (7665)

The Christiansburg Aquatic Center will reopen to the public on Monday, June 15, with adjusted hours and operations. The Aquatic Center will be open Monday-Friday, 8 a.m. to 5 p.m., for lap swimming and limited programming. Appointments are required and will be available in 45-minute time slots. Registration for the week of June 15 will open at 8 a.m. on June 12. Please visit the Christiansburg Aquatic Center homepage to make an appointment (starting on June 12). 

Please note the following:

  • The Aquatic Center will only be open for lap swimming and limited programming. Per Executive Order 65, recreational swimming and use of the slides and other water features are not permitted in this phase of reopening.
  • Memberships have been suspended and will be reactivated at a later date. Individuals who make reservations to swim or exercise at the Aquatic Center during this time must purchase a $5 daily pass.
  • Therapy Pool: The therapy pool will be open from 8-10 a.m. to our senior citizens and compromised populations for therapeutic exercising, with maximum occupancy of two individuals. The therapy pool will be open from 10 a.m.-noon and from 1-5 p.m. to individuals over 18 years of age for therapeutic exercising, with maximum occupancy of two individuals. Reservations are required.
  • Leisure Pool: The leisure pool will be open from 8-10 a.m. to our senior citizens and compromised populations for lap swim or exercise, with maximum occupancy of four individuals. The leisure pool will be open to the general public from 10 a.m.-noon and from 1-5 p.m. for lap swim or exercise, with maximum occupancy of four individuals. Reservations are required. Water fitness classes, when scheduled, will abide by the 10-foot physical distancing requirement, with a maximum occupancy of 12.
  • Competition Pool: The competition pool will be open from 10 a.m.-noon and from 1-5 p.m. for lap swimming, with maximum occupancy of one swimmer per lane. Reservations are required. Water fitness classes, when scheduled, will abide by the 10-foot physical distancing requirement, with a maximum occupancy of 50.
  • Water Park: The water park and slides will be closed.
  • Cardio Room: The cardio room will be open 8 a.m. to 5 p.m., with maximum occupancy of three individuals. Reservations are required. Some machines will not be available to ensure social distancing while working out. Please wipe the equipment you use with sanitizing wipes provided in the room. The cardio room and equipment will be disinfected by staff at least every two hours.
  • Please enter the Aquatic Center using the main entrance. You will be allowed in five minutes prior to your reservation period. Symptomatic individuals will not be permitted in the building.
  • Please maintain a physical distance from others of at least 10 feet. Please follow the physical distancing guides on the floor leading to the front desk.
  • Face coverings are required upon entry and exit of the building in accordance with Gov. Ralph Northam’s face covering requirements and exceptions. Face coverings are not required while swimming or working out.
  • Please come pre-showered and dressed to swim. Please plan to towel dry and exit the building without showering or changing.
  • Christiansburg Aquatic Center towels will not be available for use. Please bring your own towel.
  • Vending machines within the facility will not be accessible.
  • Locker rooms will be closed. The family changing room will be available for non-shower use only.
  • Pool and lobby touch surfaces will be cleaned at the conclusion of each reservation period. High-touch surfaces within the facility will be disinfected at least every two hours. The facility will be closed for a mid-day cleaning between noon-1 p.m., and an end-of-day cleaning will occur at 5 p.m.
  • The main entrance doors will remain locked and opened for reservation participants only.

Parks and Recreation

Recreation Center Phone: 540-382-2349

The Christiansburg Recreation Center will reopen to the public on Monday, June 15, with adjusted hours and operations. The Rec Center will be open Monday-Friday, 8 a.m. to 5 p.m. Appointments are required and will be available in 45-minute time slots. Please click here to make an appointment.

Please note the following:

  • Cardio Room: Reservations are required, with a maximum capacity of 10 individuals per 45-minute reservation slot. Will be closed from 10-11 a.m. each day for a deep clean.
  • Weight Room: Reservations are required, with a maximum capacity of seven individuals. Will be closed from 10:15-11:15 a.m. each day for a deep clean.
  • Shuffleboard Exercise Area: Reservations are required, with a maximum capacity of six individuals.
  • Track: Reservations are required, with a maximum capacity of 15 people. Will be closed from 1:30-2:30 p.m. each day for a deep clean.
  • Racquetball Courts: Reservations are required. One person per court. No games allowed.
  • Basketball Courts: Reservations are required, with a maximum capacity of eight individuals. No games are allowed. Will be closed from 1:45-2:45 p.m. each day for a deep clean.
  • Senior Lounge: Reservations are required for television viewing or reading, with a maximum capacity of three individuals.
  • Billiards Room: Reservations are required, with a maximum capacity of two individuals. Pool players will need to bring their own pool sticks. Pool balls and rack will be provided and will be sanitized before and after each reservation time slot.
  • Multipurpose room and classrooms: Will open as classes are scheduled, but class participation will be limited to adhere to proper social distancing guidelines. Please click here to view available fitness classes and to register.
  • Outside Classes: The Christiansburg Recreation Center is hosting some group fitness classes outside. Please click here to register.
  • Please enter the Recreation Center using the main entrance (Door #1). You will be allowed in five minutes prior to your reservation period. Symptomatic individuals will not be permitted in the building.
  • Please exit the Recreation Center using the senior area exit (Door #3).
  • Please maintain a physical distance from others. Please follow the physical distancing guides on the floor leading to the front desk.
  • Face coverings are required upon entry and exit of the building in accordance with Gov. Ralph Northam’s face covering requirements and exceptions. Face coverings are not required or recommended while exercising.
  • Patrons must scan themselves into the Recreation Center to avoid contact with staff.
  • Clean all equipment before and after use.
  • Please bring your own reading materials, weight belts, yoga mats, exercise balls, etc. There will be limited accessory equipment available for shared use.
  • Locker rooms and showers will be closed, and Christiansburg Recreation Center towels will not be available. Please bring your own towels.
  • An end-of-day deep clean will occur daily from 5-6 p.m.

Parks

On Monday, June 8, all playgrounds, outside basketball courts and shelters will reopen. Please be advised that Christiansburg Parks and Recreation staff will be sanitizing playground equipment at all Town parks every day. However, we still recommend that if you use playground equipment, you bring hand sanitizer or wipes.

The parks will be closed at the following times for sanitization:

  • Downtown Park: 8-8:30 a.m.
  • Depot Park: 8:30-9 a.m.
  • Harkrader Sports Complex: 9-9:30 a.m.
  • Wall Street Park: 9:30-9:45 a.m.
  • Summit Ridge Park: 9:45-10 a.m.
  • Ellett Park: 10-10:15 a.m.
  • Kiwanis Park: 10:15-11 a.m.
  • John Lemley Park: 11-11:15 a.m.
  • Wayside Park: 11:15-11:30 a.m.

Trails remain open. Please continue to practice appropriate social distancing.

Finance and Utility Payments

Phone: 540-382-9519

Starting June 15, when entering Town Hall to conduct business, please adhere to the social distancing guides on the floor. Only five individuals will be allowed in the Finance lobby at one time - one at each of the three work stations, and two waiting. Others waiting for service will need to stand on the floor guides outside of the Finance lobby. 

  • The Town did not disconnect water service in March, April or May for delinquent payments; however, disconnection will resume in June. 
  • There are no penalties applied to March/April water, sewer and stormwater fees, if received within 90 days of due date.
  • There is 0% interest on payments made for March/April stormwater utility fee for 90 days from the due date.
  • The Town is temporarily waiving the $10 fee for payments taken over the phone. We’d like to encourage residents to make their payments online, via phone or mail or at our drop box outside Town Hall.
  • Business, Professional and Occupational License (BPOL) forms are available online here.
  • If you are a new resident requesting a water connection or if you’re moving out and are requesting a water disconnection, those forms are available online here.

Restaurants and lodging facilities provide an essential service for our residents and our larger region, and we know the COVID-19 pandemic has severely impacted their operations. Christiansburg Town Council enacted temporary tax measures for hospitality businesses.

Building, Engineering and Planning

  • If possible, payment for permits shall be made by check in the drop box outside Town Hall, credit card on file or credit card by phone. The $10 service charge for phone payments by credit card has been temporarily waived.
  • Field inspections will still be conducted daily as per usual.

Building Phone: 540-382-6120

Engineering Phone: 540-382-6120

  • Plans will continue to be digitally submitted to landdevelopment@christiansburg.org. Users may need to provide a download link for large files.
  • Erosion & Sediment Control, Stormwater and other infrastructure inspections will continue as usual. Inspectors will continue to perform site inspections on the private development projects under construction.
  • Standard forms and applications are available for download on the Engineering Department webpage.

Planning Phone: 540-382-6120

Public Safety

Day Phone: 540-382-3131

After Hours Phone: 540-382-4343 (NOTE: The after hours number dials the NRV 911 Center, and dispatchers communicate with the necessary parties to address your call.)

Public safety functions, including law enforcement, fire and rescue, are still operational. However, citizens will be asked additional health screening questions by 911 operators, law enforcement, and first responders. 

  • The lobby to the Christiansburg Police Department will remain open; however, fingerprinting services will be suspended until further notice.

Montgomery County, Town of Blacksburg and Town of Christiansburg first responders are taking precautionary measures in an effort to prevent the spread of COVID-19. Police, fire and rescue personnel have been encouraged to wear masks or face coverings when responding to calls and interacting with the public. This change will not affect how public safety personnel operate. All police, fire and rescue agencies in Montgomery County and the two Towns will continue to respond to calls, but this added precaution will help ensure the safety of the first responders and the public.

Public Works

Day Phone: 540-382-1151

After Hours Phone: 540-382-4343 (NOTE: The after hours number dials the NRV 911 Center, and dispatchers communicate with the necessary parties to address your call.)

Public Works will operate as normal. Garbage and recycling pickup will not be affected. 

Public Meetings

As authorized by Code of Virginia § 2.2-3708.2(A)(3) and the Continuity of Government Ordinance passed by Christiansburg Town Council on March 24, 2020, Christiansburg Town Council may hold necessary meetings electronically. Please sign up for Notify Me to receive alerts when public meetings are posted. The details of each meeting will be contained in the meeting posting. The meetings will also be streamed live on the Town of Christiansburg’s Facebook page at www.facebook.com/cburgvagov and will be uploaded to the Town’s YouTube page once the meetings conclude.

Montgomery County and Blacksburg Services