COVID-19 Employee Resources

We know that many employees are already teleworking, so for those employees and for potential staff who may start to work from home, we wanted to share a few tips to help you stay mentally and physically healthy during this difficult time.

It is normal to experience a range of emotions, and it is important to maintain perspective as you cope with the environment around you. Some helpful tips include:

  • Limiting exposure to social media and news related to the coronavirus.
  • Focusing on aspects of your life that you can control.
  • Concentrating on gratitude and appreciation.
  • Grounding yourself in the present and limiting thoughts about future outcomes.
  • Recognizing your strengths, talents and gifts.

While teleworking and self-isolating, it is easy to forgot to do common human practices because the social cues may not be there to remind us. So, it is important for your health to practice the following:

  • Create boundaries: have a space dedicated to work to help separate home and work life,
  • Try working from a flat surface as often as you can to avoid hurting your back,
  • Remember to take breaks as you may forget to outside of your normal work setting,
  • Maintain a routine,
  • Keep your normal bedtimes, mealtimes and work schedules,
  • Exercise and stay hydrated,
  • Set time to socialize: you can still interact with others while practicing social distancing by calling, texting, video-chatting and other modes of communication, and
  • Get fresh air: going on a walk or playing outside with your dog can boost your mood.

If you are overwhelmed, consider the following:

  • Seek a leader or mentor’s support,
  • Find a private space to practice mindfulness and meditation: you can use apps like Timer and Calm to help with this,
  • Take deep breaths,
  • Communicate your concerns,
  • Seek support from a loved one,
  • Engage in distracting and calming activities like reading or creative activities like drawing, and
  • Try some healthy, self-soothing practices like taking a nap or bath.

If you would benefit from support, please contact Carilion Employee Assistance Program at 540-981-8950 or 1-800-992-1931. They are equipped to provide telephonic sessions and virtual visits via Carilion EAP’s Video Platform.

If you feel sick, please contact the New River Health District at 540-267-8240. Hours are Monday through Friday, 8 a.m. to 8 p.m.; Saturday, 8 a.m. to noon; and Sunday, noon to 4 p.m. You can also leave a message outside of those hours, or call your healthcare provider for guidance.

All employees covered under the Town’s insurance can call NurseLine at 1-800-337-4770, 24 hours a day, 7 days a week. ALL COPAYS ARE WAIVED IF YOU ARE SEEKING TESTING OR MEDICAL ASSISTANCE REGARDING COVID-19. We encourage employees to utilize the LiveHealth Online resource to seek medical care before visiting a brick-and-mortar location.

If you begin to display symptoms of COVID-19, are tasked with caring for a sick family member with COVID-19, or are having difficulties working due to childcare issues with closure of schools or child care providers, reach out to your supervisor. The Town has a policy set in place in response to the Families First Coronavirus Response Act (FFCRA) where you may be eligible to request up to 80 hours of Emergency Paid Sick Leave. 

Please communicate with your supervisors about your concerns regarding your health during this time; the Town is here to work with you and ensure the health and safety of its employees and their families.

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