News & Announcements

Christiansburg News & Announcements

Posted on: January 14, 2022

Customers delinquent on utility bills/payment plans subject to water service disconnection Jan. 18

Faucet running water

Beginning Jan. 18 at 7:30 a.m., the Town of Christiansburg will be disconnecting water service for customers delinquent on their utility bills and payment plans. 

Customers have been notified monthly with their bills of their past due payments. Their most recent bills states that payments are due by Jan. 18 at 7:30 a.m., otherwise customers are subject to disconnect and a $25 restoration fee. If you are unsure if you have past due payments, please contact the Finance Department at 540-382-9519 or visit them at Town Hall (100 E. Main St.) weekdays from 8 a.m. to 5 p.m.  

The Town of Christiansburg offers its customers payment plans for their utility bills. To set up a payment plan with the Town, visit them at Town Hall (100 E. Main St.) weekdays between the hours of 8 a.m. and 5 p.m. For any questions regarding utility bills, please call the Finance Department at (540) 382-9519. 

If you need additional assistance, please reach out to some of our community resources listed below.  

  • MCEAP (Montgomery County Emergency Assistance Program) 
    Phone: 540-381-1561     Address: 400 W. Main St., Christiansburg, VA 24073 
  • Salvation Army
    Phone: 540-394-1037     Address: 760 Roanoke St., Christiansburg, VA 24073 
  • Montgomery County Social Services
    Phone: 540-382-6990     Address: 210 S. Pepper St. #B, Christiansburg, VA 24073 
  • United Way
    Phone: 540-381-2066     Address: 111 W. Main St., Christiansburg, VA 24073 
  • New River Community Action
    Phone: 540-382-6186     Address: 400 W. Main St., Christiansburg, VA 24073 

If you are delinquent on your account, meaning you have past-due payments on your utility bills or are past due on your payment plan, as of Jan. 18 at 7:30 a.m., Public Works crews will be dispatched to disconnect your water service and a $25 restoration fee will be applied to your account. 

For questions or more information, please call the Finance Department at (540) 382-9519 or visit them at Town Hall (100 E. Main St.) weekdays between the hours of 8 a.m. and 5 p.m. 

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