I do not have any water. What could be the problem?

1. Have you paid your utility bill? If you did not pay your bill by the due date, you should have received a reminder. If your bill is not paid by the 10th of the following month, a day is scheduled to disconnect current service for non-payment. If this is the case, the unpaid balance (including penalty) plus a restore fee in the amount of $25.00 must be paid to have services reconnected. Please be aware, checks are not accepted as a form of payment for re-connection of service (cash, money order, debit or credit cards are accepted). 

2. If the weather is very cold for several days, you could have frozen water lines. Please call the Town Hall and we can check if the water is frozen at the meter. 

3. Sometimes the Town has to work on the main water lines and will disconnect water to a section of residences. Please call the Town Hall to see if we are working on or near your street.

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1. I have a garden or lawn and want to water it regularly, but I don't want to be charged for sewer fees that are levied based on water usage. What can I do?
2. When are taxes due?
3. I received a tax bill from Montgomery County and the Town of Christiansburg. Do I pay both?
4. The information on my tax statement is incorrect. What do I do?
5. I no longer live in the Town of Christiansburg, why am I getting a tax bill?
6. Will there be a late fee if my taxes aren't paid by December 5th?
7. What is the "Motor Vehicle Licensing Fee" charged on my tax statement?
8. I just moved to the Town of Christiansburg. What do I need to do for tax purposes?
9. We have our real estate tax escrowed through our mortgage company. Why are we being billed?
10. How much will my utility bill be?
11. How do I sign up for water/sewer/garbage service?
12. Can I pay my utility bill or taxes online?
13. What are your hours of operation?
14. My solid waste was not picked up today. Why not?
15. Does the Town provide recycling services?
16. What happens if the due date for the utility bill is on a weekend or holiday?
17. I do not have any water. What could be the problem?
18. I did not receive my water/sewer/garbage bill this month, but received a late notice. Do I still have to pay the penalty?
19. I can't afford to pay my bill. Can I get an extension?
20. My usage seems higher than normal. Could I have a leak?
21. I want to fill my pool for the summer, but do not want to be charged for sewer fees that are levied based on water usage. What can I do?