Community Resources During COVID-19

Below is a list of resources for the community and Christiansburg residents to utilize during COVID-19. The Town is not endorsing any of these organizations but wanted to supply a central page with resources residents can access and explore for help during this difficult time.

Contact information for each organization is provided if you need to reach out for more information or if you’re interested in getting involved or supporting these organizations.

If you are a representative of a non-profit or community organization offering assistance during COVID-19 and do not see your organization below, please contact info@christiansburg.org to be added to the list.

For a comprehensive list of resources, view the following PDFs. 

Adult Protective Services

To report suspected financial exploitation or other kinds of abuse to the elderly or adults with a disability, call Social Services at 540-382-6990 or the Virginia Department of Social Services’ 24-hour, toll-free APS hotline. 

Atmos Energy Bill Pay Assistance Program

It’s more important than ever to help customers who are struggling with past due balances find solutions to pay their natural gas bill. If you need assistance paying your Atmos Energy bill due to COVID-19 because of illness, quarantine or a disruption at work, Atmos is here to help.

Child Protective Services

The Virginia Department of Social Services operates a CPS Hotline 24/7 to support local departments of social services by receiving reports of child abuse and neglect and referring them to the appropriate local department of social services. The CPS Hotline is staffed by trained Protective Services Hotline Specialists. The phone numbers are:

  • In Virginia: 800-552-7096
  • Out of state: 804-786-8536
  • Hearing-impaired: 800-828-1120
  • Website

Christiansburg Presbyterian Church

In partnership with Kroger, Christiansburg Presbyterian Church will be serving to-go style, prepackaged meals to the first 100 individuals every Tuesday from June 23 to August 11, from 5-7 p.m. Those in need can pick up the meals in the back parking lot of the Church, at 107 W. Main Street in Christiansburg.

Common Help

CommonHelp is a web-based system that allows Virginia citizens 24/7 easy access to screen and apply for:

  • Cash Assistance (TANF)
  • Child Care Services
  • Energy Assistance (Fuel, Crisis and Cooling)
  • Food Assistance (SNAP)
  • Medical Assistance

Submit a question about CommonHelp to commonhelp@dss.virginia.gov.

Community Health Center of the New River Valley

The Community Health Center of the New River Valley is a non-profit healthcare organization that serves uninsured individuals, as well as people who are insured with Medicaid, Medicare, and private insurance like Anthem.

The Community Foundation of the New River Valley

The Community Foundation of the New River Valley helps individuals, families, and businesses create and sustain a vibrant, supportive community, now and for generations to come. The Community Foundation matches donors’ unique interests, ideas, and passions with the charitable organizations making a positive impact in the region every day.

The Community Foundation is a publicly supported, nonprofit organization classified as a 501c3 by the Internal Revenue Service (IRS), and is confirmed in compliance with the Council on Foundation’s National Standards for Community Foundations, a prestigious designation demonstrating excellence in philanthropic practice.

Virginia Crisis Counseling Program (CCP) &

Virginia Compassionate, Optimistic, Person-Centered, Empowering Support (C.O.P.E.S.)

CCP's C.O.P.E.S. is a counseling service that offers anonymous services to all Virginia citizens who may be struggling to cope with the effects and circumstances such as isolation, fear, grief and anxiety around COVID 19Spanish speaking counselors are available. Counselors are available by phone or text at 877-349-6428 during the following times to take calls: Monday through Friday from 9 a.m. to 9 p.m. and Saturday through Sunday from 5 p.m. to 9 p.m. C.O.P.E.S. counselors are prepared to refer and provide additional information for callers but are not an emergency or suicide hotline. Please call 911 in the case of any emergency circumstance. 

Montgomery County Chamber of Commerce

The Montgomery County Chamber promotes a positive environment for the operation and growth of business in the community. 

Montgomery County Emergency Assistance Program (MCEAP)

MCEAP is a 100% volunteer-run organization with zero overhead cost, and strongly believes in providing a hand up instead of a handout. MCEAP is a certified 501(C)(3), and operations run entirely off of donations and profits from the thrift store. Together we can provide food, clothing, household items and financial assistance in order to fill needs that other agencies are unable to meet.

Montgomery County Health, Human and Social Services

Social Services assists families and individuals in becoming socially and economically self-sufficient and independent. Benefits programs include temporary assistance for needy families, food stamps, Medicaid, energy assistance, general relief, fraud prevention and children’s medical security insurance. Social work programs include adoption, adult services/adult protective services, child protective services, day care services for children, foster care, court services and employment services for welfare recipients.

Montgomery County Prescription Discount Card

The Montgomery County Prescription Discount Card is free to all Montgomery County residents and may be printed by clicking here or visiting one of these locations or pharmacies

Montgomery-Floyd Regional Library in Christiansburg

Montgomery-Floyd Regional Library serves the people of Montgomery and Floyd counties at four branches. 60 library staff persons dedicate their time to providing high-quality services, wireless and computer access, programs and resources to library patrons, and operate the library branches 234 hours each week. The library’s website and vendor-partner’s mobile apps offer access to ebooks, eaudio, music, movies and other online resources 24 hours a day, 7 days a week.

New River Community Action (NRCA)

NRCA has developed a variety of programs that prevent and alleviate poverty and improve the lives of low-income individuals and families.

COVID-19 Housing Relief Flyer

EMERGENCY ASSISTANCE AND FOOD PANTRIES provides assistance for utilities, heating fuel, health needs, rent or mortgage plus access and referral to other organizations. Food pantries are available for those in need.

HEAD START provides comprehensive developmental services to eligible pre-school children and their families.  Family-focused services emphasize education, nutrition, parent involvement, social services and preventative health care.

HOMELESS AND HOUSING PROGRAMS mission is to prevent and alleviate homelessness in the New River Valley by providing temporary financial assistance, counseling and education that can support clients in obtaining and maintaining stable housing.

CHIP (Children’s Health Improvement Partnership) provides access to primary health care to pregnant women and families with children birth to age six. Parent education and support for family goals is provided through home visiting case management services.

VA CARES (Virginia Community Action Re-Entry System) provides ex-offenders job readiness training, job search, career development, human relations and self-awareness training, and ongoing support services to transition back into society.

VOLUNTEER INCOME TAX ASSISTANCE provides individuals and families assistance with free tax preparation for potential increase in annual income resulting from earned income and child care tax credits.

OUTREACH AND REFERRAL assists individuals and families to access other services including mental health and substance abuse treatment, employment and training opportunities, legal aid, and home weatherization.


AMERICORPS provides long-term opportunities for service to help communities address their toughest challenges while members earn support for college or job training.

TO OUR HOUSE partners with faith-based and community organizations to provide temporary shelter for homeless men during winter months.

New River Valley Agency on Aging

The New River Valley Agency on Aging exists to support and enhance the lives of older adults, their families, and caregivers through advocacy, information, and services.

New River Health District-Montgomery County Office

As an agency, and as individuals, the New River Health District values hospitality, responsiveness, accountability, compassion, integrity, and cutting-edge expertise. The NRHD is committed to protecting all citizens in the New River Valley at all times, preventing disease, and promoting health and wellness.

New River Health District does NOT offer testing for COVID-19 (coronavirus). If you believe you are at risk due to travel or contact with a positive case, please call (540) 267-8240. The hotline is available 8 a.m. - 8 p.m. M-F, 8 a.m. - 12 p.m. on Saturdays, and 12 - 4 p.m. on Sundays. After hours, leave a message. If you have questions about your COVID-19 exposure risk, click here to take a short survey to learn more and to assess your personal risk.

NRV Cares

NRV CARES (New River Valley Child Advocacy, Resources, Education, and Services) is a private, non-profit organization dedicated to protecting children and strengthening families.

NRV CARES program areas include CASA (Court Appointed Special Advocates) of the New River Valley, Parent Education, and Community Education programs.

Salvation Army of the New River Valley

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. The Salvation Army has several programs that serve the basic necessities of life – food, shelter, and warmth.

Loan and Economic Resources for Businesses and Nonprofits