Crisis and Support Hotlines

Below is a list of crisis and support hotlines compiled by New River Valley Community Services. This is not an exhaustive list, but is intended to provide a resource for emergency telephone counseling and assistance. 

24/7 Homeless Hotline


Housing Crisis Hotline


Do you need help with rent or mortgage? The Housing Crisis Hotline serves Montgomery, Floyd, Giles, Pulaski and the City of Radford and is available Monday through Friday, 8:30 a.m. to 5 p.m.

Raft Crisis Hotline


The Raft Crisis Hotline is a program that offers free paraprofessional phone counseling services to the community. Raft volunteers provide crisis intervention, empathy and support, mental health and substance abuse information and referrals to the counties of Montgomery, Floyd, Giles, Pulaski and the City of Radford (including Virginia Tech and Radford University).

Veterans Crisis Line


The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available.

White House VA Hotline


Calls are answered by a live agent 24 hours a day, seven days a week, 365 days a year. The hotline is staffed by more than 60 agents who have had extensive training on VA programs and services. Most of these agents are a Veteran, military family member, caregiver or a survivor. The White House VA Hotline conducts immediate warm hand offs for at-crisis risk Veterans needing the services of the Veterans Crisis Line.

Women's Resource Center-Domestic Violence

540- 639-9592

National Suicide Prevention Hotline


SAMHSA’s National Helpline

(800) 662-4357

Poison Control

(800) 222-1222

National Institute on Drug Abuse Hotline

(800) 662-4357

Cocaine Anonymous

(800) 347-8998

Child Abuse in VA Virginia


Adult Abuse in VA

(888) 832-3858

Crisis Text Line

Text HOME to 741741 to be connected to crisis counselor

Cutting /Self Injury (Self-Injury Help by S.A.F.E.)


Depression and Bipolar Support Alliance (DBSA)


Depression, Awareness, Recognition, and Treatment (DART)


Domestic Violence Hotline


FOR WOMEN-Bethany Hall (Long-term residential substance abuse treatment)

1-888-343-4261 or 540-343-4261 ext. 304

Youth in Trouble/Runaways National Runaway Switchboard

800.RUNAWAY (800.786.2929); People They Help: Runaway and homeless youth, families

Missing Children Info VA


National Adolescent Suicide Hotline for teens considering suicide


National Eating Disorders Association (NEDA) Helpline

Call or text 800-931-2237

Panic Disorder Information Hotline

1-800-647-2642 (1-800-64-PANIC)

RAFT (Addiction/Suicide) Hotline


Substance Abuse and Mental Health Services


The National Mental Health Association Information Center

1-800-969-NMHA (1-800-969-6642)

VA Family Violence Sexual Assault (VA Department of Social Services)


Virginia Department of Health (Injury, Suicide, and Violence Prevention Programming

1 -800-732-8333 (Information Line)

Dial 211 to be connected with a trained professional in your area who can connect you with resources and assistance for essential community services. Professional Information and Referral Specialists work with you to provide immediate access to local health and human services.